Dementia Care Home

Hartford Court Care Home – Hartford Care

Catherington Place, Portsmouth, Hampshire, PO3 6GN

Residential homes

At a Glance

The information you need to decide whether this home warrants a closer look.

DCC Family Score
68/ 100
Weighted from family reviews
Dementia SpecialismConfirmed

Residential homes

Families Rate The Staff52 / 100

Staff warmth score

“Well Looked After”52%

of reviewers answered yes

Good to know

  • Registered beds60
  • SpecialismsCaring for adults over 65 yrs, Caring for adults under 65 yrs, Dementia, Physical disabilities, Sensory impairment
  • Last inspected2018-03-10

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The Evidence

What the review data, the inspection reports, and the dementia-care evidence base tell us about this home.

Section 01

What families say

The eight family priority themes

  • Staff warmth52
  • Compassion & dignity52
  • Cleanliness52
  • Activities & engagement50
  • Food quality50
  • Healthcare50
  • Management & leadership60
  • Resident happiness52
Section 02

What inspectors found

Inspected 2018-03-10

  • Is this home safe?

    Good
    Hartford Court was rated Good for safety at its February 2022 inspection. The home had previously been rated Requires Improvement, meaning safety concerns were identified and then addressed. The published inspection text does not include specific detail about what inspectors observed in relation to medicines management, falls prevention, infection control, or night staffing. A registered manager is confirmed in post.
    Verified by inspector
  • Is the care effective?

    Good
    Hartford Court was rated Good for effectiveness at its February 2022 inspection. This domain covers training, care planning, healthcare access, and nutrition. The published text does not describe what inspectors found in any of these areas. The home is registered to support people with dementia, physical disabilities, and sensory impairments, which requires staff to hold relevant training across a wide range of needs.
    Verified by inspector
  • Is this home caring?

    Good
    Hartford Court was rated Good for caring at its February 2022 inspection. This domain covers staff warmth, dignity, respect, and how well staff know each person as an individual. The published inspection text contains no direct observations of staff interactions, no resident or family testimony, and no specific examples of how dignity or privacy are upheld in practice.
    Verified by inspectorResident testimony recorded
  • Is the home responsive?

    Good
    Hartford Court was rated Good for responsiveness at its February 2022 inspection. This domain covers activities, individual engagement, and how well the home adapts to each person's needs and preferences. The published inspection text provides no detail about what the activity programme looks like, how one-to-one engagement is delivered for people who cannot join groups, or how the home responds to changing needs over time.
    Verified by inspector
  • Is the home well-led?

    Good
    Hartford Court was rated Good for well-led at its February 2022 inspection, having previously been rated Requires Improvement. A named registered manager, Miss Amanda Kerry Tanner, is confirmed in post alongside a nominated individual. The published inspection text does not describe the management culture, how staff are supported, how concerns are raised, or what governance systems are in place. The improvement from Requires Improvement to Good in this domain is the strongest piece of positive evidence available.
    Verified by inspector
  • Source: CQC inspection report →

    Section 03

    What the evidence base says

    The home welcomes residents with various needs, including those living with dementia, sensory impairments and physical disabilities. They're equipped to care for both younger adults under 65 and older residents. The home has been designed with dementia care in mind, with layouts and spaces that help residents feel comfortable and secure. Staff are prepared to support people at different stages of their dementia journey. All areas worth probing directly during a visit.

The DCC Verdict

Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.

68/ 100

DCC Family Score

Hartford Court holds a Good rating across all five inspection domains, improved from a previous Requires Improvement rating, which is encouraging. However, the published inspection findings contain very little specific detail, so scores reflect the rating outcome rather than direct observations, quotes, or verified evidence.

Homes in South East typically score 68–82.
DCC Recommendation

Worth a visit

Hartford Court, in Portsmouth, was rated Good across all five inspection domains at its inspection in February 2022, having previously held a Requires Improvement rating. That improvement matters: it suggests the home recognised its shortcomings and took action. A named registered manager is in post, and the home is registered to care for people with dementia, physical disabilities, and sensory impairments across a 60-bed service. The main limitation of this report is that the published inspection text contains almost no specific detail about what inspectors actually observed inside the home. There are no resident or family quotes, no descriptions of staff interactions, no commentary on food, activities, or the environment. The Good rating tells you the home met the required standard in early 2022, but it does not tell you what life there actually looks like for your parent. The inspection is also over three years old. Before making a decision, visit the home, ask to see last month's actual staffing rotas and activity records, speak to the registered manager about what changed between the two inspections, and, if possible, talk to a family whose parent already lives there.

The three questions to ask when you visit

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In Their Own Words

How Hartford Court Care Home – Hartford Care describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.

What Hartford Court Care Home – Hartford Care says about itself

New purpose-built Portsmouth home ready to welcome residents

Dedicated residential home Support in Portsmouth

Hartford Court in Portsmouth is a newly built care home that's just opened its doors to residents. The modern facilities include comfortable rooms and functional gardens, with spaces designed specifically for people living with dementia or physical disabilities. Staff have been welcoming visitors who've come to look around, and the home is now ready to provide care for adults of all ages.

Care & specialisms

Who they care for

    The home welcomes residents with various needs, including those living with dementia, sensory impairments and physical disabilities. They're equipped to care for both younger adults under 65 and older residents.

    How they describe their dementia care

    The home has been designed with dementia care in mind, with layouts and spaces that help residents feel comfortable and secure. Staff are prepared to support people at different stages of their dementia journey.

    “As a new home, Hartford Court is still establishing its community and would be pleased to show you around.”

    DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.

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    Related:

    What Real Families Say About Dementia Care Homes: The Eight Things That Matter Most

    A Which? Report for Care Homes: Real Family Reviews, Not Just Official Inspections

    Step-by-Step Guide to Finding a Care Home for Your Mum in the UK

    What Does 'Dementia Specialist' Actually Mean? How to Tell If a Care Home Really Is One

    Best UK Website for Comparing Dementia Care Homes (Beyond CQC Ratings)

    Dementia care gifts that help

    The Thoughtful Gift That Makes a Difficult Day Easier

    The things that make the greatest difference to someone living with dementia are rarely the most obvious ones. They are the things that ease the day — that give a carer a moment to breathe, or give the person they care for a moment of calm or quiet joy. Every item here was chosen because it works, and because it reduces stress for everyone in the room.

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    Card Game

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    Memory Box

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    Digital Photoframe

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    Digital Calendar

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